Privacy Policy

Thank you for visiting the trading platform 'Envoys Vision Digital Exchange.' By using this platform, accessing it, or using its application programming interface or mobile application, you agree to the privacy policy and practices governing the use of your personal data ('Privacy Policy'). Please read this Privacy Policy carefully. This document explains how 'Envoys Vision Digital Exchange' processes your personal data (defined below) by providing you access and services through our platform for trading virtual assets using software, API, technologies, and products.

Envoys Vision Digital Exchange collects, processes, and stores personal information that you provide while using the Service or after giving your consent. This personal information may include:

• Electronic identification: username, application account, and password.
• Financial data: bank account details, primary account number (PAN) of a payment card, account status, transaction history, deal information, and/or taxpayer identification number.
• Transaction information: data about transactions you perform on the platform, such as recipient name, your name, amount, and/or timestamp.
• Message content: reviews, emails, SMS messages, application ratings, and comments.
• Application activity: web page views and touch recordings, search history, installed applications, active applications, error logs, user-generated content, selected items, cursor movements, scroll position, key events, and touch events.
• Device information: carrier, manufacturer, software version, model, system language, OS version, language settings, fingerprint, build ID, baseband version, SIM country, SIM serial number, battery status, network, OAID, IMEI, GUID, MAC address, Android ID, SSID, advertising identifier, and gyroscope/accelerometer data.
• Communication: survey responses, information provided by our support service or user research team.
• Information in audio form: audio recordings, electronic, visual, and similar materials such as social media messages and video recordings.

• Email address.
• Mobile phone number.
• Full legal name (including previous names and names in the local language).
• Nationality.
• Passport number or any government-issued identification number.
• Date of birth.
• Identity document such as a passport, driver's license, or government-issued ID.
• Residential address.
• Proof of residence document.
• Additional personal information or documents that may be requested by our team as necessary and at our discretion.

• Legal name of the company (including the legal name in the local language).
• Incorporation or registration information.
• Full legal names of all individuals with rights to use, manage, or legally represent the company.
• Document certifying the company's legal existence.
• Business description.
• Ownership share for individuals and corporate owners.
• Contact details of owners, key persons, and management staff (if required).
• Document identifying the ultimate beneficial owner of a corporate client, such as a passport, driver's license, or government-issued ID.
• Personal data of each significant beneficial owner of the client organization (details on personal data of individuals are provided in the 'Individuals' section above).
• Source of wealth.
• The amount of bitcoins or other virtual assets for deposit.

Under applicable law, as described below, you have several rights concerning your privacy and the protection of your personal data. You have the right to request access, correction, and deletion of your personal data, as well as to request data portability. You also have the right to object to the processing of your personal data or request restrictions on the processing of your personal data in certain cases. Furthermore, if you have given consent for the processing of your personal data for a specific purpose, you can withdraw your consent at any time. Please note that these rights may be limited in certain situations, such as when we are required to process your personal data in compliance with applicable laws or anti-money laundering practices.

• Right to Information — You have the right to receive confirmation that your personal data is being processed, as well as a copy of this data, and specific information about its processing.
• Right to Correction — You can request correction and completion of any inaccuracies in your personal data. Additionally, you can change your personal information in your account at any time.
• Right to Deletion — In certain circumstances, you can request the deletion of your personal data.
• Right to Object — You can object to the processing of your personal data in situations related to your specific circumstances. For example, you have the right to object if we use legitimate interest or process your personal data for marketing purposes.
• Right to Restrict Processing — In certain circumstances, you have the ability to temporarily restrict our processing of your personal data if there are significant reasons. We may continue to process your personal data when necessary for legal claims or other reasons under applicable law.
• Right to Data Portability — In some situations, you can request the transfer of your personal data, provided by you, in a structured, commonly used, and machine-readable format or, if possible, directly to another data controller on your behalf.
• Right to Withdraw Consent — For processing that requires your consent, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the legality of processing based on your consent before its withdrawal.

You provide us with most of the personal information we collect. We collect and process your information in the following cases:

• During your online registration, login, or access to Envoys Vision Digital Exchange or use of any service of Envoys Vision Digital Exchange.
• When voluntarily filling out any user survey or submitting feedback via email or other available channels.
• Cookies through your browser or software when using or browsing our web pages or clients.
• Other independent information collection cases specified in this agreement.

We may use information about you in the following contexts:

• Compliance with laws and regulations: most of our services are subject to laws and regulations related to the collection, use, and storage of your personal data in a certain way.
• Compliance with this agreement: for monitoring, investigating, preventing, and mitigating unauthorized or illegal activities.
• Fraud detection and prevention: to ensure the security of your account and prevent financial losses.
• Providing services: to give you access to our services.
• For research and development: to improve the structure and content of our services and develop new solutions.
• Improving your experience: to personalize your experience using our services.
• Participation in marketing activities: to inform about our events or promotions.

We may use your personal information for any purposes you have consented to:

• Affiliates — Your personal information that we process and collect may be transferred between Envoys Vision Digital Exchange companies as a natural part of our business activities and to provide you with our services.
• External Service Providers — We collaborate with other companies and individuals to help us perform certain tasks, such as data analysis, marketing support, payment processing, content delivery, credit risk assessment, and others. They have access only to the necessary personal information and are required to comply with our agreements and data protection laws.
• Law Enforcement — We may be required by law or court to disclose your information to law enforcement and other competent authorities. This may relate to court decisions, the enforcement of legal rights, or fraud prevention.
• Business Transfer — As our business grows, we may buy or sell other companies or services. Your user data may be transferred in these situations but will adhere to the promises made in our privacy notices (unless you agree otherwise). In the event of the acquisition of Envoys Vision Digital Exchange by a third party, user information may become a transferred asset.

Your information will be stored on Envoys Vision Digital Exchange servers and may be transferred outside the country where it was collected and, therefore, used in various locations. By providing your data, you agree to this process. Additional information about data transfer outside the EU can be found in the 'Additional Provisions for EU Users' section.

To facilitate our global operations, Envoys Vision Digital Exchange may transfer your personal data outside the Kyrgyz Republic. This transfer is sometimes called a 'third-country transfer.' We also share your data with our partners and service providers worldwide and apply security measures to ensure compliance with data protection laws.

We use cookies to monitor the performance and effectiveness of advertising on the platform, which are stored on your computer when using the platform. Cookies record user habits and preferences on the platform, collect anonymous statistics without personal data, and help recognize web browsers and remember information but do not extract personal information from your hard drive or email address.

Disabling cookies. Most browsers are already set to accept cookies, but you can set your browser to reject cookies or notify you of their installation. It is important to know that this may limit access to some platform features that use cookies. If you decline cookies, you may not be able to log in or use services and features of the platform that use these files. This information applies to all cookies installed by Envoys Vision Digital Exchange.

Your account is secure. Keep your information and password safe. We provide data protection through backup and encryption, but remember that information protection is not perfect. Protect your personal information and report any breaches if they occur.

You can delete your account in Envoys Vision Digital Exchange at any time. This will result in the following consequences:

• You will lose all your virtual assets and data stored in your account.
• You will not be able to recover your personal information, transaction records, business data, historical information, or other data.
• You will no longer be able to use this account to access Envoys Vision Digital Exchange services.

After account deletion, recovery becomes impossible. We will remind you of these risks before deleting your account to protect your rights.

If you have questions about privacy at Envoys Vision Digital Exchange, please feel free to contact us. We are always ready to provide answers as quickly as possible. Our business is constantly changing, and our privacy policy may change along with it. Check our websites frequently to stay informed about the latest changes. Our current privacy policy applies to all information we collect about you and your account. Please note that our privacy policy does not extend to the privacy policies or rules of third parties, such as Trading View or others, that may not be related to our privacy policy.